The Nevada Appeal, Record-Courier and Nevada News group has heard from our valued customers. Our customers have told us that — when they do get through to us — that we have missed calls or lost voicemails never returned. We are sorry for this frustration.

We will begin the process of porting over phone numbers as part of a phone system upgrade. This should eliminate most our phone issues.

The process may cause additional interruptions to our phone service on Wednesday, Jan. 26, and knowing how technology is could last the entire week.

If you can’t reach a person, please email us at circulation@nevadanewsgroup.com, editor@nevadaappeal.com, or editor@recordcourier.com with your name, contact information and what the call is pertaining to and we will call you back as soon as possible.