The new Frontier of communications |

The new Frontier of communications

by Scott Neuffer

Broken down in simple metaphorical terms, fatter pipes and bigger clouds are what Frontier Communications and its partners want to provide to the business community in Douglas County.

Fatter pipes would mean more bandwidth and greater Internet speeds coming into businesses. Bigger clouds would mean more “cloud computing” capability over the proverbial network – software, monitoring, data storage – viewed as utility services rather than terminal products.

“We’re trying to communicate to the community what our plans are right now and for the future,” said Kevin Ancell, general manager of Frontier Communications for the state of Nevada.

Ancell was one of several speakers at the company’s business outreach meeting Thursday at Carson Valley Inn.

In July 2010, Frontier Communications acquired Verizon’s local wireline operations. The company currently has about 33,000 customers in Douglas County and outlying areas and 58,000 customers statewide, including Elko County.

“It’s a pretty geographically diverse region,” Ancell said.

In Douglas County, Frontier has expended or will expend roughly $8 million in capital improvements through 2012. One such priority project is a “redundant path” to prevent what happened last December when a backhoe accidentally severed a fiberoptic line on Heybourne Road and knocked out cell service in the entire Valley.

“We’re putting in infrastructure so that if one side is cut, it flips back around the other side,” Ancell said.

Other projects include the deployment of high-speed ethernet and DSL in underserved areas of the Valley. For example, tenants of the Carson Valley Business Park in Johnson Lane are looking for better service.

“Businesses are talking about increasing bandwidth and overall connectivity,” said Chris Arambula, regional sales manger for Frontier Communications. “We have seen a positive response from our marketing efforts in those areas.”

Prakash Nagpal of Actelis, a provider of high-speed ethernet through existing copper lines, said the telecom industry is poised for tremendous growth in the next four years. World wide web traffic is expected to increase 32 percent, compounded, by 2015, he said.

But Nagpal also said not everyone needs the same Internet speed, including businesses. Basic browsing and e-mail only require half a megabit per second. Two-way video conferencing, however, requires at least 7 mbps. Hospitals and healthcare networks are looking for even greater speeds.

“Every business does not need 10 megs of bandwidth,” Nagpal said.

At the same time, he said the old models of Internet service are giving way to more dynamic and demanding realities. Site traffic used to be predictable; businesses could afford to have less bandwidth. Now, businesses must plan for constant traffic.

“You can’t tell a customer not to look up product information at night,” Nagpal said. “You can’t say, ‘Please do it from 9 to 5.'”

For more information about Frontier Communications, visit