Ridge executive Garrison retiring after 34 years
After a 34-year career, Ridge Tahoe Senior Vice President-general Manager Dan Garrison will retire in December at the resort.
Garrison is the classic success story, working his way up the ladder rung by rung to the top. He began at the Ridge Tahoe in October 1982 as a driver with the promise if things worked out he would become transportation manager. He did, and within a few years doubled operations. His path included positions as purchasing manager, assistant resort manager, assistant general manager, vice president, and senior vice president/general manager.
“It’s going to be emotional and difficult to walk away from,” said Dan Garrison. “I’ve had an enviable career, it’s the epitome of the American dream.”
“With the resorts’ leadership group, I was able to experience every aspect of operations and work my way up,” said Garrison. “The staff are like family to me. I will miss the people, the owners and the guests.”
Garrison expressed that his proudest accomplishment was being made a partner in the management company, Resorts West.
“Seeing the dirt road transform and a foundation for our first building; the expansion and renovations; families returning each season; and weddings of individuals who grew up coming to the property; those are the memories I’ll cherish.”
The Ridge Tahoe has many long-time employees with 15, 20, 30 plus years, leading to a family-type atmosphere. One of his favorite traditions is the annual Christmas party, an evening celebration with Santa, live music, dinner, and gifts for all children 12 and under.
The culture Garrison helped developed is predicated on impeccable customer service. This year, owner Lex Adams announced that the resorts’ top management award would be renamed the Dan Garrison Excellence in Customer Service Award.
Garrison said once he’s retired the first thing he’ll do is float in his own pool in Florida. His wife Cathy, suggested he purchase a lawn mower to maintain their one-acre lot while she has their kitchen remodeled.