Pet daycare doing dog-gone good
May 4, 2017
A new Gardnerville pet grooming and daycare facility is barking up the right tree.
East to West Coast Grooming opened in November and is already looking at expanding to a second location, said lead groomer Bettina Phillips, wife of co-owner Craig Phillips.
"It's exploding," she said. "We never would have thought."
Located at 1427 Highway 395, the business features a daycare that can house up to 12 dogs per day, as well dog and cat grooming.
“Your dog comes here, they’re getting a spa day. Every dog that comes in here is our baby.”
— Bettina Phillips
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Several of the businesses' employees, including lead groomers Phillips and Julianne Boswell, worked together at a local Petco when the idea for East to West Coast was formed.
"We got tired of the corporate background and how they ran things," Phillips said. She noticed a lack of pet daycare and licensed grooming facilities in the area, and came up with the idea for East to West Coast Grooming.
"It's definitely a huge benefit for this area," Phillips said. "It was lacking this type of facility … We really underestimated the popularity of it."
Phillips said she wasn't nervous about opening a business for the first time.
"We knew it was going to succeed," she said. "We knew it was needed."
The grooming portion of the business services both cats and dogs and offers treatments such as "pawdicures," blueberry facials to remove tear stains and dental cleaning. East to West Coast also offers free grooming to animals housed at the Douglas County Animal Shelter.
All three of the businesses' groomers are certified by the American Kennel Club and two groomers are animal-CPR and pet-first aid certified.
The daycare portion of the business features activities including hourly walks for each dog, social time, a ball pit, arts and crafts and nap time. Dogs are housed in small pink "abodes" with white picket gates. On average, six to 12 dogs spend their days at the site, said daycare manager Sam McGee.
An expansion to a second site would focus more on the daycare portion of the business, Phillips said. If everything works out, the new site could house up to 100 dogs, she said.
East to West Coast is currently open Tuesday through Sunday, from 9 a.m. to 5 p.m., or "until the last dog leaves."
"Your dog comes here, they're getting a spa day," Phillips said. "Every dog that comes in here is our baby."