Family Support Council looking for volunteers for hotline |

Family Support Council looking for volunteers for hotline

by Rebecca Smokey

The Family Support Council of Douglas County is recruiting volunteers to train for the 24-hour hotline, which provides service to the Carson Valley and Stateline areas.

Twenty-eight hours are required for this training, which will be held on Saturday, Feb. 20, from 9 a.m. to 2 p.m. The training encompasses immediate crisis intervention, emotional support, shelter and information and referral to victims of domestic violence.

Calls to the hotline can either be for domestic violence, sexual assault or suicide, or they may be from those who just need someone to talk to.

After completion of the training, volunteers will cover the hotline when the office is closed. A staff member is on call in the event of difficult calls or to answer questions and provide support to the crisis line volunteer.

The volunteer’s primary function will be to listen, remain calm and establish trust with the caller. It is essential that the volunteer clarify and explore feelings and options with the caller.

Victims of domestic violence must feel that their thoughts and ideas are of value and that someone is listening to them. Sometimes this will help victims let go of denial and isolation. At some point in everyone’s life, an advocate is needed when a problem seems unsolvable or we feel powerless to solve the problem for lack of knowledge of our rights, resources and the alternatives available to us.

Volunteers are advocates who can guide victims and work on their behalf. Advocates have two primary functions, empowering victims to solve their problems and to help them help themselves.

If you are interested in volunteering to help others in your community, or if you know of someone who might need some help, call 782-8692 for an appointment.

The Family Support Council of Douglas County offers community outreach, education, intervention and legal intervention, as well as information and referrals. All services are provided free of charge.

Rebecca Smokey is the domestic violence and sexual assault coordinator for the Family Support Council.

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