Call 811 before digging to avoid utility lines |

Call 811 before digging to avoid utility lines

Staff Reports

With recent flooding, many homeowners and contractors are eager to take to the ground to remediate and repair water damage. Frontier Communications reminds homeowners and construction companies to call 811 at least three working days before projects start.

Calling 811 connects homeowners and contractors to their state’s one-call center, which in turn notifies the appropriate utility of a party’s intent to dig. Professional locators mark the approximate locations of underground lines with flags, spray paint or both. This service is at no cost to the homeowner or contractor.

Striking a single line can render 911 emergency lines ineffective, cause significant injury and result in repair costs, fines and inconvenient outages.

“The cleanup process from the floods will be daunting but, before any work begins, utility companies must first mark sites where important lines exist,” said Marcy Fox, local manager, Frontier Communications. “Depths of utility lines may vary and there may be multiple utility lines in the same area, so it’s important to wait for the line locations to be marked before digging begins.”

The depth of utility lines can vary due to erosion, previous digging projects and uneven surfaces. Utility lines must be properly marked because even digging only a few inches carries the risk of striking an underground utility line.